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Logistics

Baxter PD delivery team will deliver your PD supplies to your home and help to store the supplies in an appropriate setting. Our well-trained and friendly delivery staff will:

  • Call up before arrival
  • Store and arrange PD supplies in the most convenient and safe manner
  • Rotate stocks at each delivery- Always use previously delivered supplies first

Check to ensure all items are delivered as in your invoice

Maintaining Supplies

Store your supplies:

  • In a clean and dry environment
  • At normal room temperature
  • Away from food and sweets
  • Away from direct sunlight
  • In the same delivered Baxter carton
Replacement for Defective Product

If the product is defective for any reason:

  1. Simply segregate the product so that it can replace during your next delivery or if necessary on the next working day
  2. Inform Baxter Customer Care and give them the following details of the defective product:
  • The product code number (located on the outside of carton)
  • The product lot number (located on the outside of carton)
  • The quantity you need us to replace

The Baxter Logistics Service is committed to provide prompt and efficient delivery and to ensure supplies are always delivered accurately. We will welcome any feedback to improve our service and will always strive to further enhance our service levels and capabilities.

 

 
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